WhatsApp Automation: turn every enquiry into a sale
SCAIL sets up and runs WhatsApp automation for your business on the official WhatsApp Business API. A chatbot replies to every customer in seconds, 24x7, captures and qualifies leads, shares your catalogue and quotes, collects payments and sends order updates and campaigns, so your sales process runs automatically, not manually.
What it does for your business
Lead generation
Capture leads from ads, your website, QR codes and walk-ins, and qualify them instantly.
Customer engagement
Instant replies and guided conversations, 24x7, with no typing needed from the customer.
Product enquiries
Share catalogues, photos, videos and brochures, and answer questions inside the chat.
Quotes and orders
Send a quotation, confirm the order and share a payment link on WhatsApp.
Promotions and offers
Broadcast new arrivals, seasonal offers and clearance stock to the right customer groups.
Order updates
Automatic order confirmations, delivery status and invoices.
Customer support
FAQ automation, complaint handling and ticket creation, with handover to your team.
Feedback and reviews
Collect feedback and reviews after every visit or delivery.
WhatsApp as your sales engine
From the first message to a paid order, every step can run on WhatsApp.
1. Capture every enquiry
Walk-ins scan a QR, Instagram and Facebook ads open WhatsApp, the website gets a Chat now button and missed calls get an automatic WhatsApp follow-up. No enquiry is missed.
2. Guide the customer
The bot asks what they are looking for, their budget and preferences with simple buttons, so customers move from confusion to a clear choice.
3. Hand over qualified leads
Your sales team gets the name, requirement, budget and location in one dashboard: ready-to-convert leads, not raw enquiries.
4. Convert faster
Replies in seconds, catalogues on WhatsApp, automatic follow-ups and quick quotations. It works like a 24x7 showroom and sales executive.
5. Run on autopilot
Leads are auto-assigned and tagged as new, existing or premium; follow-ups and campaigns run without manual calling.
Key features
Smart chatbot routing
New prospects, existing customers and campaign users each get the right flow automatically, based on their number and history.
Campaigns and broadcasts
Send offers to segments like budget, premium or repeat customers, with high open rates on WhatsApp.
Automated follow-ups
"Still interested?" reminders, abandoned-enquiry follow-ups and win-backs for inactive customers.
Payments in chat
Collect advance or full payment by UPI, card, net banking or wallet through a secure payment link.
CRM and backend integration
Sync leads and orders with your CRM, ERP, inventory and billing systems.
Team inbox and analytics
Multiple users with role-based access, plus reports on leads, conversions, response time and campaigns.
How setup works
Week 1
Meta Business verification, WhatsApp Business Account and phone number registration on the official API.
Week 2
Conversation flows, message templates, catalogue and integrations built around your sales process.
Launch
Go live with QR codes, Click-to-WhatsApp ads, website button and missed-call follow-up.
Monthly
Campaigns, flow improvements and a report on leads, conversions and response times.
What you get: a WhatsApp number that works like a digital front desk, showroom and sales executive in one, so no customer is missed and your team only talks to ready-to-buy leads.
Pricing
Monthly
Start here and upgrade anytime.
- About 4,000 to 5,000 conversations a month
- Chatbot flows and templates
- Campaigns and follow-ups
- Ongoing support and maintenance
Half-yearly
Works out to ₹5,000 a month.
- About 4,000 to 5,000 conversations a month
- Chatbot flows and templates
- Campaigns and follow-ups
- Ongoing support and maintenance
Yearly
Works out to ₹4,500 a month.
- About 4,000 to 5,000 conversations a month
- Chatbot flows and templates
- Campaigns and follow-ups
- Ongoing support and maintenance
One-time costs: Meta onboarding and business verification, and chatbot setup based on how complex your flows are. Additional conversations beyond the plan are charged separately, and WhatsApp conversation billing is handled directly by Meta. No hidden charges; start monthly and upgrade when you are ready.
Works best with your marketing
WhatsApp automation is part of SCAIL Marketing. Click-to-WhatsApp ads on Instagram and Facebook, reels, Google listings and in-store QR codes all feed the same chatbot, and one monthly report shows enquiries, conversions and sales.
Frequently asked questions
What is WhatsApp automation?
A chatbot on the official WhatsApp Business API that replies to customers 24x7, captures and qualifies leads, shares catalogues and quotes, collects payments and sends order updates and campaigns, without your team typing every reply.
How much does WhatsApp automation cost?
Plans are ₹6,000 a month, ₹30,000 for six months or ₹54,000 a year, each including about 4,000 to 5,000 conversations a month. Meta onboarding and verification, and chatbot setup based on complexity, are one-time costs. Extra conversations are charged separately.
Will my WhatsApp number get banned?
No. We use the official Meta WhatsApp Business API, not unofficial tools, and every broadcast uses Meta-approved templates sent to customers who opted in.
Can I keep using my current business number?
Usually yes. The number is moved to the WhatsApp Business API during setup. It then works through the automation platform and team inbox instead of the regular WhatsApp app.
How long does setup take?
Typically one to two weeks, depending on Meta business verification and how many flows and integrations you need.
Does it work with Instagram and Google ads?
Yes. Click-to-WhatsApp ads on Instagram and Facebook, Google Ads, your website and QR codes in-store all bring customers into the same automated flow, so every lead lands in one place.
Get a WhatsApp automation demo
WhatsApp or call +91 97112 07437. We reply within one working day.